Improve how work flows through a business, and understand shoppers, stores and supply chains.
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A business novel and a company study that introduce flow and continuous improvement.
This novel follows a plant manager trying to rescue a struggling factory. Through his story, Eliyahu Goldratt introduces the Theory of Constraints, which focuses improvement on the bottleneck that limits overall output. Useful for operations and project managers.
Jeffrey Liker sets out fourteen principles that he identifies behind Toyota's approach to management and production, covering long-term thinking, continuous improvement and respect for people. Useful for operations leaders who want to understand lean as a management culture, not just a toolkit.
Lean thinking and how IT and operations work together.
Womack and Jones lay out five principles of lean: specify value, map the value stream, create flow, let customers pull, and pursue perfection. They show how organisations beyond manufacturing can use these ideas to remove waste.
A novel in which an IT manager is handed a struggling, high-stakes project at a manufacturing firm, used to show how lean and flow ideas from factories apply to IT operations and DevOps. It gives technology and operations readers a story-led introduction.
Courses on operations management.
Browse Operations management coursesCourses on Lean and Six Sigma.
Browse Lean Six Sigma coursesShopper behaviour, the changing retail industry and a retail founder’s story.
Paco Underhill draws on years of observing how people move through shops to explain what shapes their buying behaviour, such as the layout of a store. Retailers, designers and marketers can learn how small details of the environment affect what shoppers do.
An examination of how the retail industry is changing and what retailers need to do to compete as consumers, brands and supply chains shift. Written by Robin Lewis and Michael Dart for retail executives and students of the sector.
The founder of Walmart tells his own story, from small-town variety store beginnings to building one of the world's largest retailers, written with John Huey. Of interest to readers who want a first-hand account of an entrepreneur's approach to retail.
Courses on retail management and merchandising.
Browse Retail management coursesCourses on supply chain and logistics.
Browse Supply chain coursesTurn one idea into a store, supply-chain, category or operating experiment.
This week: Turn one idea into a store, supply-chain, category, distribution or operating experiment.
